Remote Support

 

At Crest we operate a pro-active onsite and remote maintenance programme which means your machine is remotely monitored and serviced.

Engineers will carry out routine maintenance on a regular basis based on usage and user codes set up within the machine. This combined with checking all the high mortality parts and replacing them if worn at each visit, means the machine is reliable from service to service.

Our remote support ensures that we are:

  • Fast – fix your printer problems quickly and efficiency for the majority of issues solved in the same session by qualified computer technicians
  • Cost effective – an onsite visit could be avoided and the cost associated with  that support minimized by using the remote pc support services
  • Available to all – assuming you have a working internet connection, remote support is available